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Tuesday 11th June
6:00 PM - 6:30 PM
Pre-Conference Registration
6:30 PM - 7:30 PM
Networking Jumpstart
Wednesday 12th June
7:45 AM - 8:20 AM
Registration and Arrival Tea & Coffee
8:20 AM - 8:35 AM
Conference Opening & Welcome
9:15 AM - 10:00 AM
Legal Operations: How an In-House Problem-Solving Mindset Helped National Grid Deliver Efficiencies of 25%
Mo Zain Ajaz
Chief Counsel & Global Head, Legal Operational Excellence, National Grid (UK)
10:00 AM - 10:50 AM
Morning Tea & Exhibition Viewing
10:50 AM - 11:40 AM
Adopting Legal Design Thinking to Drive True Collaboration
Astrid Kohlmeier
Attorney and Legal Designer, Co-Founder Liquid Legal Institute (Germany)
10:50 AM - 11:40 AM
Re-Designing Legal Contracts for Readability, Usability, and Trust
Verity White
Legal Counsel & Automation Coach, Telstra
10:50 AM - 11:40 AM
Understanding the Role of Diversity & Inclusion in Fuelling Innovation
Alison Woolsey
Director, Diversity & Inclusion, Clayton Utz
10:50 AM - 11:40 AM
Bridging the Divide: How to Optimise Lawyer–Client Collaboration to Drive Innovation
Nicola Shaver
Global Director of Knowledge Management, Paul Hastings LLP (US)
10:50 AM - 11:40 AM
Legal Intrapreneurship and The Heroes Journey
Erika Ly
- President NSW, The Legal Forecast
& Milan Gandhi
- Founder, The Legal Forecast
11:45 AM - 12:35 PM
Embedding a Legal Operations Model to Achieve Digital Transformation
Gary Adler
Chief Digital Officer, MinterEllison
11:45 AM - 12:35 PM
Ticketing, Triage and Tools as a Mindset for Streamlining Legal Ops
Priyanka Nair
Legal Counsel, Vicinity Centres
11:45 AM - 12:35 PM
Inside the Mind of a “New” Lawyer
Perveen Maan
Lawyer, White & Mason & Co-Founder Anika
11:45 AM - 12:35 PM
How to Build a Remarkable Service Culture and Realise a Client Experience Advantage in the Legal Marketplace
Carl White
Director and Chief Experience Officer, CXINLAW
11:45 AM - 12:35 PM
Empowering Lawyers to Create Healthy Workplaces: a Guided Workshop
Erika Ly
- President NSW, The Legal Forecast
& Milan Gandhi
- Founder, The Legal Forecast
12:35 PM - 1:45 PM
Lunch & Exhibition Viewing
1:45 PM - 2:30 PM
Exploring Global Innovations in the Delivery of Legal Services
Prof. Renee Knake
Professor of Law, University of Houston Law Center (US)
1:45 PM - 2:30 PM
Self-Learning Lawyers for the Digital Age
Prof. Erik Vermeulen
Vice President and Head of Governance, Philips Lighting (Netherlands)
1:45 PM - 2:30 PM
Building Inclusive Workplaces- Why A PR Job Simply Won’t Cut It
Joshua Griffin
Head of Talent & Inclusion, SBS
1:45 PM - 2:30 PM
How to Build Bridges Between Fee Earners and Fee Burners – The Marketer’s Guide to Law Firms
Sally King
Director Strategic Communications & Business Development, Caroll & O’Dea Lawyers
1:45 PM - 2:30 PM
The Legal Forecast Presents an AMA (Ask Me Anything)
Erika Ly
- President NSW, The Legal Forecast
& Milan Gandhi
- Founder, The Legal Forecast
2:35 PM - 3:20 PM
Building Effective Relationships with Your Technical Providers
Robyna May
ICT & Innovation Manager, ClarkeKann Lawyers
2:35 PM - 3:20 PM
Tools and Tips for In-House Legal Teams to Drive Transformation and Deliver Business Value
Jorden Lam
General Counsel & GM Commercial Affairs, HESTA Super
2:35 PM - 3:20 PM
Building Sustainability with Purpose
Kim Trajer
- Chief Operating Officer at McCullough Robertson and Director of the Australian Legal Sector Alliance
& Louise Ferris
- Director of HR at McCullough Robertson and HR Professional of the Year
2:35 PM - 3:20 PM
Use the Client Data You Have for Real Competitive Advantage
Sam Harris
General Manager – Insights and Customer Experience, HESTA
2:35 PM - 3:20 PM
Don’t Glitch Out
Erika Ly
- President NSW, The Legal Forecast
& Milan Gandhi
- Founder, The Legal Forecast
3:20 PM - 3:50 PM
Afternoon Tea & Exhibition Viewing
3:50 PM - 4:20 PM
The Business Case for Mental Wellbeing in Legal Workplaces
David Field
Chief Legal Counsel, Canon Oceania and Board member, Minds Count Foundation
4:20 PM - 5:05 PM
How to Use the Science of Connection to Bring our Best Selves to Work
Dr Jenny Brockis
Founder, Brain Fit
5:05 PM - 7:05 PM
Legal Innovation & Tech Fest Networking Drinks
Thursday 13th June
7:15 AM - 8:15 AM
Meditation, Yoga and Sydney morning walk
8:30 AM - 9:00 AM
Arrival Tea & Coffee
9:00 AM - 9:35 AM
KEYNOTE & EXECUTIVE PANEL
9:40 AM - 10:15 AM
From Shortlisted to Selected: Strategies to Remedy Gender Disparity in Legal Leadership Positions
Prof. Renee Knake
Professor of Law, University of Houston Law Center (US)
10:15 AM - 11:00 AM
Morning Tea & Exhibition Viewing
10:45 AM - 11:35 AM
How to Prepare Your Law Firm for Change – Instilling an Innovation Mindset
Nicola Shaver
Global Director of Knowledge Management, Paul Hastings LLP (US)
10:45 AM - 11:35 AM
Stealing Back Time - The Maths and Psychology of Queues
Steve Macchi
Senior Legal Counsel, National Australian Bank
10:45 AM - 11:35 AM
Should Lawyerbots Report to Talent Management?
Terri Mottershead
Executive Director - Centre for Legal Innovation (Australia, New Zealand and Asia-Pacific), College of Law
10:45 AM - 11:35 AM
Achieving Strategic Client Experience Change
Robert Glennon
Group Director Customer Experience, MyRepublic
11:40 AM - 12:30 PM
0 to 110: An Analytical Excursion of the Australian LegalTech Market
Eric Chin
Principal, Alpha Creates
11:40 AM - 12:30 PM
Public Value: Going Beyond Compliance to Contribute to the Greater Good
Charles Cho
General Counsel, NSW Treasury
11:40 AM - 12:30 PM
Flexible and Agile Working Creates More Diverse and Inclusive Workplaces
Fay Calderone
Partner - Employment & Workplace Relations, Hall & Wilcox & Flexible Work Ambassador
12:30 PM - 1:30 PM
Lunch & Exhibition Viewing
1:30 PM - 2:20 PM
The Neuroscience of Innovation
David Ward
Director of Advisory, Ash St.
1:30 PM - 2:20 PM
How Managed Legal Services Drive Value for In House Teams
Thomas Kaldor
Head of Legal Transformation, LegalVision
1:30 PM - 2:20 PM
Legal Talent and the Lawyer of the Future: How to Engage and Inspire the Next Generation of Lawyers?
Claire Bibby
- COO & General Counsel of Immediation & Non-Executive Director (various), Marist 180
& Joy Heath Rush
- CEO, International Legal Technology Association
& Andrew Price
- Chief Operating Officer, Barry.Nilsson. Lawyers
1:30 PM - 2:20 PM
How Are Businesses Preparing for a New Operating Model?
Joy Heath Rush
CEO, International Legal Technology Association
1:30 PM - 2:20 PM
Creating a Digital Brand Strategy for Legal Business Growth
Deb Croucher
Founder & CEO, Brilliant Digital
2:25 PM - 3:15 PM
The Seven Steps to Better Brain Health
Dr Jenny Brockis
Founder, Brain Fit
2:25 PM - 3:15 PM
Making Data-Driven Decisions and Demonstrating the Results
Shoshana Shields
- Director of Legal - Google Australia and New Zealand
& Tom Lane
- General Counsel & Company Secretary – New Zealand & Pacific, Coca-Cola Amatil
& Joy Heath Rush
- CEO, International Legal Technology Association
2:25 PM - 3:15 PM
How Document Automation is Reducing the Work for Legal Teams at Lendlease
Tim McDonald
Head of Legal, Lendlease Engineering and Services
3:15 PM - 3:45 PM
Afternoon Tea & Exhibition Viewing
4:20 PM - 4:25 PM
Conference Close