Speakers

Designing an AI Teammate That Is Less Needy and More Reliable    

AI tools often perform well in pilots but struggles in real legal workflows. This session uses agentic AI as a practical example to show how legal teams can design AI adoption that delivers impact. Attendees will learn a practical framework to reduce risk, set expectations, and build reliable digital teammates fit for Australian legal practice.  

3 Key Learnings

1. How deliberate adoption design leads to more reliable results
2. How risk management ROI separates professional-grade AI from general-purpose tools
3. A practical framework they can apply to current and future tools grounded in lessons learned from real world AI implementations

About Petra

Petra Stirling is Director of Operations, Risk and Transformation in the Legal function at Westpac. She leads large‑scale transformation initiatives focused on modernising legal operations, governance, and risk management in a highly regulated environment. Petra brings deep practical experience in designing scalable operating models, embedding technology enabled change, and translating strategic intent into day to day execution. She is particularly recognised for her work in building effective legal service delivery models that balance innovation, risk, and regulatory obligations.