Susannah Wilkinson
Panel | The Best Performing Innovation Understand It’s Humans + Machines
The best innovation teams at firms aren't the ones with the most tools. They're the ones who know how to use them. This session brings together law firm innovation leaders for a frank conversation on what it actually takes to keep humans at the centre of an AI-native practice: how firms are protecting deep work, rethinking the junior pipeline, making the call on which tools are worth the investment, and deciding who captures the value when AI is doing the time.
About Susannah
Susannah is Director of AI Acceleration, spearheading the adoption of artificial intelligence and driving business model transformation that is redefining legal services. At HSF Kramer, Susannah has been at the forefront of advising clients on AI and emerging technology for more than a decade, previously leading the Emerging Technology Group in APAC and serving as global co-head of the Digital Law Group. Her legal experience spans over 20 years with top firms across Australia, the United Kingdom, and Russia. Susannah also holds several industry and advisory positions at the intersection of law, responsible AI, and technology.