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Alison Laird

Alison Laird

Director, Centre for Legal Innovation

Lunch Is Being Served: How in-house teams are eating law firms' lunch - and what firms need to do before the bill arrives

The legal market is undergoing its most significant structural shift in decades - and it has nothing to do with which AI tool you're using. In-house teams are becoming genuinely self-sufficient legal operations, and the firms that treat this as a temporary trend are making a very expensive mistake. This session takes a candid, evidence-based look at how in-house teams can fully capitalise on this moment - and then asks the harder question: in a world where your clients need you less, what does a law firm actually need to become?

Drawing on real client experience and global research, delegates leave with a practical framework they can apply from both sides of the relationship - whether they're building a future-ready in-house function or rethinking what their firm stands for.


Executive Keynote Panel | Enhancing Collaboration Between Vendors and Clients in the Legal Industry

Innovation in the legal sector thrives when technology providers, law firms, and in-house teams work in genuine partnership, but aligning needs, expectations, and priorities can be challenging. This panel brings together voices from across the ecosystem to explore what true collaboration looks like in practice. Panellists will discuss how to co-design solutions that meet real-world legal workflows, establish transparent communication, share responsibility for adoption, and create long-term value rather than one-off implementations.
 

Sessions