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Michael Barrett

Michael Barrett

Head of Technology and Innovation, Hicksons

Panel | Beyond Integrations: Connected Workflows that deliver real outcomes

Legal stacks are expanding rapidly, yet day-to-day work still feels fragmented. This session explores what meaningful interoperability looks like in practice workflow-level connections, consistent governance, and measurable outcomes rather than integrations that exist in name only.

Before evaluating any new solution, it's worth remembering that the most powerful product may already exist inside your DMS and that the race to add tools can cause firms to overlook the intelligent foundation they've already built.As a concrete example, we'll discuss what makes connected legal document workflows intelligent at scale, including auto-profiling, legal taxonomies, and semantic indexing for search foundations that become even more important as AI moves toward agentic workflows that can plan and act within legal processes.

3 Key Learnings

  1. Be able to distinguish between interoperability outcomes (workflow impact, adoption, risk controls) and integration checklists when evaluating solutions
  2. Understand why documents + matter context and a scalable knowledge layer (auto-profiling, taxonomy, semantic indexing) are prerequisites for connected workflows—especially as AI becomes more agentic
  3. Be able to define and use the following “minimum viable ecosystem” principles for technology selection: governance consistency, workflow-fit, measurable value, and guard railed intelligence at scale

Sessions