Emotion plays an essential role in how people make decisions. Consequently, how a client feels about their experience with a law firm or company has the most significant impact on their loyalty to the
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In preparation for The Legal Festival in June 2019, we’ve just returned from running our annual roundtable discussion groups across Australia. Each session was a full and frank discussion
Innovation is a relatively new focus for the legal industry but the changes already experienced point to the fact that disruption needs to become the new business as usual. To succeed
In 2014, with competitors outperforming it on price and efficiency, the Woolworths Group needed a change of strategy. The challenge was not just for the retail arm to reform, but the legal team too.
Creating a business case for legal innovation can be a major stumbling block for many legal professionals. In fact, it’s the one step of the legal innovation process that causes most people to come un
Ideas, we’ve all got a lot of them. Some good, some great, and maybe even a game changing idea. The truth is that most ideas, no matter how good, rarely come to fruition.
Becoming the largest law firm in the world by headcount comes with its challenges – unprecedented growth across multiple regions, resulting technology needs and significant diversity.
Legal processes depend on the smooth flow of documents – and the bigger the company, the more work for the legal team in keeping track of these crucial workflows.
Although the term ‘robot’ was coined in the 1920s, it is only in the last two decades that machines that think and act like humans have become a reality. With machines playing an incrasingly...
LegalTech is part of the emerging alternative legal services sector. A rising force in the industry over the past decade, the global LegalTech market is estimated to be worth $15.9 billion
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