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Selling the value of client experience efforts is one of the key issues facing marketing and business development teams within Australian law firms. When customer experience efforts can’t be billed
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Our Digital Future is Not Just Hype…“Digitize” or Get Left Behind!
30 Jan 2019 Erik VermeulenI had some interesting discussions with policymakers and academics recently. As always, there was a lot of interest in the new world. Everybody wants to talk about artificial intelligence, robotics, -
It’s Time to Commit to Legal Innovation
13 Feb 2019Our research shows that the biggest challenge in driving legal innovation within organisations is time – with 48% of roundtable participants saying they don’t get enough time and resources away from -
Is Your Thinking Under Too Much Pressure?
25 Feb 2019 Dr Jenny BrockisIt’s no secret: To do our work well, it’s important we can think clearly, feel confident in our evaluation of the information available, and are capable of making good decisions to solve problems fast -
The Rise of Lawyers in a Digital World
06 Mar 2019 Erik VermeulenEveryone seems to agree that tech pioneers, software developers, and coders will be at the center of solving the world’s most pressing challenges. But according to Professor Erik Vermeulen -
How to Innovate with Intention
18 Mar 2019 Verity WhiteDuring my time as a legal innovator, I’ve certainly done some innovation where it didn’t even need to happen. A client once came to me and asked me to write a letter. I thought “Yes, I can do that! -
Three New Focus Areas Added to Legal Festival 2019
29 Mar 2019 Ian CollierLegal innovation never stands still and neither do we. After overwhelming feedback from our legal innovation community, the Legal Festival 2019 will now be vastly expanded to offer a broad view -
Redressing Gender Disparity in Legal Leadership
03 Apr 2019 Renee Newman KnakeProfessor Renee Knake is on a mission to expose the increasing trend of women being shortlisted—i.e. qualified for a position but not selected from a list, a phenomenon that creates the appearance -
What is Legal Design Thinking? A Guide for Legal Professionals
11 Oct 2019 Astrid KohlmeierDesign Thinking has been successfully used worldwide for many years in every imaginable industry to drive innovation and improve products and services. So far, the legal industry has only scratched -
6 Steps to Smarter, Sharper Thinking
05 May 2019 Dr Jenny BrockisThe ability to work smarter seems such an alluring prospect. After all who wouldn’t trade working our long hours for the prospect of getting home on time more often (or even early – heavens forbid!)