The Rise of Lawyers in a Digital World

The Rise of Lawyers in a Digital World

Everyone seems to agree that tech pioneers, software developers, and coders will be at the center of solving the world’s most pressing challenges. But according to Professor Erik Vermeulen, lawyers will also be crucial in designing and building the infrastructure of the future. This may be a contrarian view, with many commentators predicting that the digital age marks the demise of the legal profession. And Erik admits that there is something to this prediction. 80% of current legal work is ...

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Is Your Thinking Under Too Much Pressure?

Is Your Thinking Under Too Much Pressure?

It’s no secret: To do our work well, it’s important we can think clearly, feel confident in our evaluation of the information available, and are capable of making good decisions to solve problems fast. A little bit of pressure can keep us on our toes, sharpen our thinking and add a level of excitement and anticipation to what we can potentially achieve. But what about when that pressure becomes too much, grinding us down, sapping our enthusiasm and motivation and ...

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It’s Time to Commit to Legal Innovation

It’s Time to Commit to Legal Innovation

Our research shows that the biggest challenge in driving legal innovation within organisations is time – with 48% of roundtable participants saying they don’t get enough time and resources away from business as usual to innovate. “As legal professionals we are used to having limited bandwidth to deliver the legal services that matter most to our clients and business. With ever-increasing pressures on time, and constraints on spend, we are asked to deliver more for less, faster. On the other ...

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Our Digital Future is Not Just Hype…“Digitize” or Get Left Behind!

Our Digital Future is Not Just Hype…“Digitize” or Get Left Behind!

I had some interesting discussions with policymakers and academics recently. As always, there was a lot of interest in the new world. Everybody wants to talk about artificial intelligence, robotics, blockchain, and initial coin offerings (ICOs). But such interest is rarely matched with real action. References were made to the “volatility of bitcoin and other cryptocurrencies,” “the disappointing performance of artificial intelligence,” and the “slow adoption of blockchain technology.” The standard response was that we shouldn’t drive ourselves crazy worrying ...

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Legal Marketers Struggle to Get Buy-In for CX Initiatives

Legal Marketers Struggle to Get Buy-In for CX Initiatives

Selling the value of client experience efforts is one of the key issues facing marketing and business development teams within Australian law firms. When customer experience efforts can’t be billed directly to the client, how do you get lawyers to focus on CX? And how do you reward people for client experience efforts when this “billable hours” mindset is so fixed in the legal profession? These and other facets of legal innovation were the key topics in the recent roundtable ...

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