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How Telstra’s Legal Team Saved 40,000 Hours
26 Jun 2017 Mick SheehyIn 2016 Telstra Legal partnered with Herbert Smith Freehills to run a series of design thinking workshops and innovation sprints to tackle a set of productivity opportunities. This collaboration -
5 Things Every Legal Professional Should Know About AI
10 Jul 2017 Sam NicklessI have this ongoing, love-hate relationship with the portrayal of artificial intelligence for the law in the media. Almost without exception the articles are accompanied by a futuristic image, like a -
The 4 Factors That Drive Real User Adoption
24 Aug 2017 Doug CaddellTechnology spending has increased year-over-year, yet much of the benefit doesn’t materialise. Both the lack of adoption and the limited use of applications -
On-Demand Recording: The Beauty of Innovation at L’Oréal
07 Sep 2017 Anna LozynskiThe rapid rise of technology allows for huge potential for legal services; that is to deliver more with less for a growing number of stakeholders, with speed, and in an innovative fashion. -
On-Demand Recording: The Right Focus: Getting IT Out of the Plumbing Business
03 Oct 2017 Jeff BrandtThis is the Jackson Kelly story of how they successfully moved to rid their business of tasks that didn’t add value. Hear how they moved systems to the cloud, enabling them to concentrate on tasks -
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The Hottest Topics in Legal Right Now
30 Nov 2017Have you ever wondered how it is that the Legal Innovation & Tech Fest agenda is always evolving to be on point with the latest pressing issues in the industry? -
On-Demand Recording: Gaining Value from Technology – A User Experience Journey
03 Jan 2018 Doug CaddellTechnology spending has increased year-over-year, yet much of the benefit doesn’t materialise. Both the lack of adoption and the limited use of applications and technology tools have marginalised -
Is Emotion the Missing Link in Client Experience?
07 Jan 2019 Bruce TemkinEmotion plays an essential role in how people make decisions. Consequently, how a client feels about their experience with a law firm or company has the most significant impact on their loyalty to the ... -
Why You Shouldn’t Make Important Decisions After Lunch
10 Jan 2019 Dr Amantha ImberWhen we talk about innovation we need to talk about decision making, because ultimately, throughout the innovation process you’re making important decisions. Certainly, when you’re thinking about