Clients expect their legal providers to know what drives them. Legal services should be designed with the client at the centre. The value proposition for legal services has changed. The return on investment for clients can be quantified in many more ways than it used to be, with the onus on legal firms to demonstrate value in everything they do.

With tailored content from the best of the legal industry, plus featuring world class CX case-studies from other industries, this conference will explore innovative ways to apply business strategies in legal practice. Content will focus on the client perspective and how a law firm’s reputation, content output and marketing efforts all impact decisions made by clients.


Leadership in the legal profession does not reflect the public it serves, even though women have entered law in numbers equal to men for decades.

Based upon her forthcoming book "Shortlisted: Women, Diversity, the Supreme Court & Beyond", Professor Knake shares surprising revelations about women shortlisted for the U.S. Supreme Court to inspire individuals and to aid organisations in bringing diversity to their leadership ranks.

Professor Renee Newman Knake is Professor of Law at the University of Houston Law Center, where she holds the Doherty Chair in Legal Ethics. She also holds the Fulbright Distinguished Chair in Entrepreneurship and Innovation at RMIT for 2019.


'2-for-1' tickets serve as a reward for buying your tickets early. You can purchase as many as you like and to make you registration easy, we don't need names until the end of March. '2-for-1' tickets are available to legal practitioners only. Your registration includes entry to The Legal Festival, the solutions showcase, lunches, refreshments and the networking drinks. You also receive electronic access to all content and the custom-built networking app.

“What are the 12 hottest issues facing Legal Professionals?”


The Legal Festival is a network of connected organisations, people and ideas. Meet some of our awesome partners we work with.