2026 Agenda

Drawing on the experience of an admitted lawyer and business analyst, this session explores how small and medium law firms - the 98% of firms in Australia - are outmanoeuvring institutional competitors through innovation.

Reflecting and unpacking projects across his career, Timothy’s presentation is aimed at being an unvarnished insight into failure as a driving force for long-lasting change, directly challenging the obsession with technology as a means of solving business problems. Building on the importance of understanding how processes create value, this presentation seeks to engage firms and technology vendors in “food for thought” about the ways the 98% are innovating quickly and quietly.

3 Key Learnings

1. Though not all failure is equal, it is always a more reliable driver of improvement than success.
2. The 98% have an advantage in this race. Small & mid-size firms can move faster, experiment cheaper, and are gaining ground by developing their own solutions rather than relying on vendors.
3. Technology equalises the stakes. Market leaders will diversify services, deliver new value, and challenge the definition of legal services.