Designing an AI Teammate That Is Less Needy and More Reliable

28 Apr 2026
Track 1

AI tools often perform well in pilots but struggles in real legal workflows. This session uses agentic AI as a practical example to show how legal teams can design AI adoption that delivers impact. Attendees will learn a practical framework to reduce risk, set expectations, and build reliable digital teammates fit for Australian legal practice.

3 Key Learnings

  1. How deliberate adoption design leads to more reliable results
  2. How risk management ROI separates professional-grade AI from general-purpose tools
  3. A practical framework they can apply to current and future tools grounded in lessons learned from real world AI implementations
Speakers
Fiona McLay
Fiona McLay, Lead AI Client Adviser, Thomson Reuters
Petra Stirling
Petra Stirling, Director Operations, Risk and Transformation Legal, Westpac