2026 Agenda

If everyone has access to the same AI, what actually sets organisations apart? Increasingly, it’s not the technology but the human capabilities around it — how judgement is exercised, curiosity is encouraged and learning is supported in everyday work. This practical, interactive session looks at the small, often overlooked design choices that build capability and drive real adoption.

Drawing on large-scale AI and legal tech change experience, participants will explore the human skills, habits and environmental conditions that matter most, and leave with three simple actions they can apply immediately to strengthen engagement, learning and adoption in their organisations.

• Spot hidden challenges in large AI and legal tech rollouts
• Identify the human skills most critical for capability and adoption
• Build small habits that embed learning without adding extra workload
• Create supportive environments that encourage curiosity, reflection and experimentation
• Engage in practical exercises to apply insights and explore your own context

3 Key Learnings

1. Pinpoint one specific AI adoption barrier in your program to address this week
2. Implement one small capability-building habit that fits into existing tasks
3. Change one leadership or team practice to make learning safer and faster